What is your conversational marketing strategy?
The way we all communicate has changed.
75% of us now prefer to engage with brands we love through conversational marketing. This approach listens and responds to what your customers tell you they want, wherever and whenever they want it.
Consumers are demanding a range of helpful, empathic interactions to fit around their lifestyles, with communication options to suit busy schedules. (Live chat at 3am? No problem.)
"Having conversations as a function of your business is different to using conversations to grow your business"
Forward-thinking brands use conversational marketing to stay one step ahead of customer needs. This might involve embracing the convenience of fast-moving platforms like Messenger, Whatsapp and creating chatbots powered by Al (Artificial Intelligence) to connect, share information and deliver human-like experiences in a cost-effective, scalable way.
In this seminar, we'll explore how your business can leverage the power of conversations to automate your business. You'll see how a good conversational strategy will improve customer service, accelerate customers through your sales funnel and power up your marketing.