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How to connect with customers in today’s digital world

25 Nov 2021
Keynote 3

The channels that consumers use to engage businesses have changed dramatically over the last decade, and the last year has seen significant new developments. Consumers now expect to be able to use their channel of choice to contact businesses whenever they need them. In this session Mark outlines the key marketing challenges now facing businesses and how they can get ahead of their competitors by embracing new technologies.